Nautilus Law Group Pty Ltd (ABN 69 136 519 527) (NLG, we, us, our) (reference to NLG includes its related entities)
Notice of Incorporated Legal Practice
NLG is an incorporated legal practice under the Legal Profession Act 2007 (Qld) (Legal Profession Act).
As an incorporated legal practice, NLG is a corporation that provides legal services. The following matters are disclosed to you in accordance with section 123 of the Legal Profession Act:
- the Legal Profession Act applies to the provision of legal services by NLG, and the protections and obligations under the Legal Profession Act (including professional conduct obligations, trust account obligations, and professional indemnity insurance requirements) apply to those legal services;
- NLG holds professional indemnity insurance as required under the Legal Profession Act;
- because NLG is a corporation, its liability to you is that of the corporate entity and the corporate structure means that, subject to any applicable law, the personal assets of directors and employees are not generally available to satisfy claims arising from the provision of legal services;
- if you have any questions about how this may affect your matter, please raise them with your supervising solicitor; and
- at least one legal practitioner director of NLG is responsible for the management and supervision of all legal services provided by the firm from the head office situated in Queensland, in accordance with section 117 of the Legal Profession Act.
NLG also provides services in Australian Capital Territory, New South Wales, South Australia, Victoria, and Western Australia.
This disclosure may be made on an ongoing basis and applies to all legal services provided to you by NLG.
Privacy Policy (Policy)
About This Policy
We are committed to responsible management of personal information.
This Policy explains how we collect, hold, use and disclose personal information, and sets out your rights to access and correct that information and to make a complaint about our handling of it.
This Policy operates in addition to our obligations of confidentiality arising from the Legal Profession Act, Australian Solicitors’ Conduct Rules (Solicitor Rules) and other sources independent of the Privacy Act 1988 (Cth) (Privacy Act). This Policy also applies to personal information we manage in connection with our obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) (AML/CTF Act). Other personal information we manage may be excluded by applicable exemptions under the Privacy Act.
We may update this Policy from time to time to reflect changes in our practices or legal requirements. The current version is always published on this page.
- Personal Information We Collect
We may collect the following categories of personal information:
- Identity information: name, date of birth, gender, signature, photographic identification, offices or directorships held, citizenship, country of birth and residence;
- Contact information: residential and postal addresses, email addresses, telephone numbers;
- Professional and business information: occupation, employer, job title, professional qualifications, business holdings and structures;
- Financial information: bank account details, billing information, payment card details, tax file numbers;
- Matter-related information: information relevant to your legal matter or that of our client;
- Transaction information: details of services provided to you or your organisation;
- Communication records: records of correspondence and communications with you;
- Website and technical data: IP address, browser type, device information, pages visited and cookies (see section 8);
- Recruitment information: employment history, qualifications, references, right to work status and background check results; and
- Sensitive information: including sexual orientation, racial or ethnic origin, political beliefs, religious affiliation, criminal record and health information.
- Identity Verification and the AML/CTF Act
We may be required to verify your identity and collect certain information under the AML/CTF Act when providing designated services (as the term is defined under the AML/CTF Act).
Identity documents may also be required for other matters including court proceedings, real property transactions and asset dealings. This includes collecting identification documents and information about the source of funds and beneficial ownership of entities.
- How We Collect Personal Information
Direct Collection
Where reasonable and practicable, we collect personal information directly from you. This may occur when you:
- engage us to provide legal services;
- respond to communications from us, or engage a solicitor or agent to do so;
- contact us by telephone, email, post or in person;
- complete forms or provide documents to us;
- visit our website or use our online services; and/or
- apply for employment with us.
Indirect Collection
We may also collect personal information about you from third parties, including:
- our clients, where we collect information in the course of providing legal services;
- other parties to legal proceedings or transactions, including but not limited to lawyers, accountants, financial advisors, account holders, creditors, debtors;
- witnesses of fact, expert witnesses, health care providers and hospitals;
- courts, tribunals, law enforcement and government agencies;
- publicly available sources, including public registers, websites and social media;
- referrers, lead agencies and advertising platforms;
- recruitment agencies and previous employers (for job applicants); and
- identity verification services, commercial data brokers and background check providers (for example, but not limited to Infotrak).
Anonymity and Pseudonymity
If you are a client, you may request to deal with us anonymously or by pseudonym. However, in most cases this is not lawful or practicable in the context of legal services. If you do not provide the personal information we request, we may be unable to provide legal services or respond to your enquiry.
- Why We Collect Personal Information and How We Use It
Primary Purposes
We collect and use personal information to:
- provide legal advice and representation to you or to our clients;
- manage client matters and files;
- conduct legal research and investigations;
- prepare and review legal documents;
- communicate with you and other parties;
- bill and collect fees, including pursuant to a costs agreement or retainer;
- comply with our legal, professional and insurance obligations; and
- administer and manage our firm.
Secondary Purposes
We may also use and disclose personal information for secondary purposes related to our primary purposes, including:
- maintaining and developing our relationship with you;
- quality assurance and improvement of our services;
- training and professional development;
- ongoing Customer Due Diligence (CDD) as required by the AML/CTF Act;
- training AI or automated systems, including by our vendors, subject always to our overriding obligations of confidentiality under the Australian Solicitors’ Conduct Rules and the Legal Profession Act 2007 (Qld);
- enforcement of our right to payment of fees;
- internal reporting and analysis; and
- risk management and insurance purposes
- Disclosure of Personal Information
Your personal information and confidential data is held subject to our duty of confidentiality under the Legal Profession Act, Solicitor Rules and any applicable undertakings or court rules. We may disclose personal information to third parties, subject to those obligations and for the purposes described in this Policy, including:
- to discharge our professional obligations to you or our clients, or in the execution of our instructions;
- to comply with legal obligations or in response to a compulsory notice, such as a subpoena or warrant, or under the AML/CTF Act, Criminal Code, Legal Profession Act, Solicitor Rules or other applicable legislation;
- to barristers, mediators, expert witnesses, investigators, consultants and other legal practitioners engaged in relation to a matter;
- to other parties to legal proceedings or transactions, as instructed, as reasonably necessary, or as required by law;
- to courts, tribunals, government agencies and regulators;
- to our professional indemnity insurers;
- to a costs assessor, where an assessment is ordered or reasonably necessary;
- to service providers who assist us to operate our business, including IT providers, AI providers, document management providers and marketing service providers;
- to related entities;
- as permitted under the confidentiality exceptions in the Solicitor Rules;
- to any person you expressly or impliedly authorise us to disclose information to; and
- to discharge our professional obligations to you or our clients, or in the execution of our instructions, including as required under section 123 of the Legal Profession Act as an incorporated legal practice.
Please be advised that if we find a potential breach of the AML/CTF Act and/or Criminal Code, we will not, and cannot by law, disclose to you that we have reported your personal information to the appropriate authority.
- Overseas Disclosure
We may disclose personal information to recipients located outside Australia where reasonably necessary or convenient to facilitate the purposes described in this Policy. Common circumstances in which this may occur include:
- where your matter involves overseas parties or overseas proceedings;
- to overseas law firms or legal practitioners engaged in a matter;
- to our staff, staff of a related entity or contractors working or travelling overseas;
- to regulators or auditors who use overseas processors or offices;
- to service providers whose systems or servers are located overseas, including cloud storage, AI and IT service providers, where we are satisfied that appropriate confidentiality arrangements are in place; and
- where you instruct or authorise us to do so.
It is not reasonably practicable to specify all countries to which personal information may be disclosed.
Where we disclose personal information to overseas recipients, we take reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to that information.
If we utilise overseas contractors and consultants, we will require and bind the contractors or consultants to handle personal information or confidential client information in accordance with appropriate confidentiality and data handling obligations consistent with our professional obligations under the Solicitor Conduct Rules.
- Security of Personal Information
We hold your personal information using systems designed to protect against unauthorised access, disclosure, misuse or loss. As with all data security systems, risks can be mitigated but not entirely eliminated. We require our storage service providers to be reputable and seek appropriate assurances from them regarding security and confidentiality.
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, to comply with our legal and professional obligations, and to ensure that relevant evidence remains available if reasonably required.
- Cookies and Website Data
Our website may use cookies and similar technologies to improve your browsing experience and to collect technical data such as your IP address, browser type, device information and pages visited. You may adjust your browser settings to refuse cookies, though this may affect your use of certain website features.
- Third Party Websites
Our website may contain links to third party websites, including payment processors.
We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
- Access and Correction
You have the right to request access to, or correction of, the personal information we hold about you. To make a request, please contact our Privacy Officer (see section 11 below).
If we refuse to provide access or to correct your personal information, we will provide written reasons for the refusal and information about how you may complain. The Privacy Act permits us to refuse access in certain circumstances.
- Complaints and Contact
If you have a question about this Policy or a complaint about how we have handled your personal information, please contact our Privacy Officer in writing. We will acknowledge your complaint within five business days and aim to resolve it within 30 days. If additional time is required, we will keep you informed of our progress.
Privacy Officer: Sarah Tait – Nautilus Law Group Pty Ltd – PO Box 400, Varsity Lakes QLD 4227 – Email: info@nautiluslaw.com.au – Phone: 07 5574 3560
If you are not satisfied with our response, you may escalate your complaint to:
Office of the Australian Information Commissioner (OAIC) – Website: www.oaic.gov.au – Phone: 1300 363 992 – Email: enquiries@oaic.gov.au – Post: GPO Box 5218, Sydney NSW 2001
You may also refer your complaint to the Queensland Legal Services Commission.
Website Terms of Use (Terms)
We own and operate the website known as www.nautiluslaw.com.au (Website). These Terms govern your access to and use of the Website and the products and services available through it (Goods and Services).
By using the Website, you agree to be bound by these Terms as current at the time of your use.
Important Notice
The information contained on the Website does not constitute legal advice and is not intended to do so. You should consult a solicitor for advice specific to your individual circumstances.
We welcome your enquiries and invite you to contact us at info@nautiluslaw.com.au.
Please be aware that contacting us does not establish a client-solicitor relationship. Accordingly, please do not send confidential information to us until a client-solicitor relationship has been formally established.
- Amendments
We reserve the right to amend these Terms at any time at its discretion.
Amendments take effect immediately upon publication. Where practicable, we will endeavour to notify you of material changes. Your continued use of the Website following any amendment constitutes acceptance of the updated Terms. We recommend you review these Terms regularly.
- Use of the Website
The information on the Website does not constitute legal advice and is not intended to do so. You should consult a solicitor for advice specific to your circumstances.
Access to the Website is permitted on a temporary and limited basis for the purpose of browsing and interacting with us.
We reserve the right to withdraw or amend the Website, or any Goods and Services listed on it, without notice. We will not be liable if the Website is unavailable at any time or for any period. We may from time to time restrict access to some or all parts of the Website.
For information about our status as an incorporated legal practice and the consequences of that structure, please refer to the Incorporated Legal Practice disclosure above.
- Linked Sites
The Website may contain links to third party websites (Linked Sites) not operated by us. We have no control over Linked Sites and accepts no responsibility for them or for any loss or damage arising from your use of them. Your use of any Linked Site is subject to the terms of use applicable to that site.
- Privacy
Our Privacy Policy, which sets out how we collect, use and manage your personal information, is set out above. By using the Website, you consent to our Privacy Policy and warrant that all information you provide is accurate.
- Prohibited Conduct
Access to the Website is granted on the condition that you do not misuse it. You must not:
- commit or encourage a criminal offence;
- transmit or distribute a virus, trojan, worm, logic bomb or any other malicious, technologically harmful, offensive or obscene material;
- hack into any aspect of the Website or corrupt data;
- infringe the proprietary rights of any person;
- send unsolicited advertising or promotional material (spam); and
- attempt to affect the performance or functionality of any computer facilities of, or accessed through, the Website.
You acknowledge that breach of these prohibitions may constitute a criminal offence.
In the event of a breach, we will report the breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, virus or other technologically harmful material that may infect your computer equipment, programs, data or other material due to your use of the Website or your downloading of any material posted on it or on any Linked Sites.
- Intellectual Property
All intellectual property rights in the software, Goods and Services and content (including images) made available on or through the Website remain our property and/or its licensors – and are protected by copyright laws and treaties. All such rights are reserved.
You may store, print and display content from the Website solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any content from the Website, nor may you use such content in connection with any business or commercial enterprise.
- Disclaimer of Liability
Subject to any non-excludable consumer guarantees and other consumer protection provisions under the Australian Consumer Law (ACL):
- the material on the Website is provided without any guarantees, conditions or warranties as to its accuracy; and
- to the fullest extent permitted by law, we exclude all warranties and terms that might otherwise be implied by statute, common law or equity, and accepts no liability for any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procuring substitute Goods and Services, arising out of or related to the use, inability to use, performance or failures of the Website or any Linked Sites, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute or at common law.
Nothing in this clause limits any rights you may have under the Legal Profession Act, including in connection with the provision of legal services by NLG as an incorporated legal practice. Further, this disclaimer does not affect our liability that cannot be excluded or limited under the ACL or applicable law.
- Third Party Trademarks and Content
Except where expressly stated to the contrary, all persons (including their names and images), third party trademarks and content, services and locations featured on the Website are in no way associated, linked or affiliated with us. You should not rely on the existence of any such connection or affiliation.
All trademarks featured on the Website are owned by their respective owners. Any reference to a trademark or brand name is used solely to describe or identify the relevant products or services and does not constitute an assertion of endorsement by or connection with us.
- Indemnity
You agree to indemnify, defend and hold harmless us, including but not limited to our directors, officers, employees, consultants, agents and affiliates – from and against any and all third party claims, liabilities, damages and costs (including legal fees) arising from your use of the Website or your breach of these Terms.
- Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect. Where possible, any unenforceable provision will be interpreted or severed to most closely reflect the original intention of the parties, to the extent permitted by law.
- Complaints
We are committed to resolving concerns promptly. If you have a complaint about the Website or our services, please contact us at info@nautiluslaw.com.au.
Last updated: 8 July 2026
